Is your product, website or app already launched? Are usability or customer service issues translating into lost revenue? The issue can be as small as a registration form that isn’t converting or online shopping cart abandonment. Kydak can help investigate these issues and create insightful, actionable solutions.
Kydak offers UX solutions to address issues with your live product, website or app:
Observations
To better understand your customers’ needs, Kydak observes and interacts with them. Kydak discovers their needs, motivations and expectations. This is where the real insights exist!
Usability Testing
A powerful observational technique that tests your product, website or app with a small number of participants to uncover major and minor issues. Kydak also offers usability audits featuring expert analysis and actionable recommendations.
Competitive Benchmarking
Kydak will benchmark your key competitors on the attributes that are most important to you.
Accessibility Audit
60% (101.4 million) of adult users benefit from accessibility. Kydak can audit your website to ensure you’re complying with Web Content Accessibility Guidelines (WCAG) 2.0. Kydak can also implement accessibility principles and style guides to ensure everyone can access your website or app.
